Table of Content
- Information Collection and Use
- Information you provide to us
- Information we collet automatically when you use the Website
- Information we receive from Other Sources
- How we use the Information we collect
- How we share and disclose the Information we collect
- How we store and secure the Information we collect
- How long we keep Information
- How to Access and Control your Information
- Other Important Privacy Informations
- Contact Us
WHAT THIS POLICY COVERS
- What information we collect about you
- How we use the information we collect
- How we share and disclose the information we collect
- How we store and secure the information we collect
- How to access and control your information
- Other important privacy information
If you do not agree with this policy, do not access or use our products and services, interact or act with any other aspect of our business.
When we refer to “NATULIQUE,” “we,” or “us” in this policy, we mean NATULIQUE ApS (Ltd.), which controls the information NATULIQUE collects when you co-operate.
WHAT INFORMATIONS WE COLLECT ABOUT YOU
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.
We collect tree types of information from you. The first type is personal information that you actively choose to disclose (“Information you provide to us”). The second type is anonymous aggregate information collected in a manner not visible to you or others visiting the Website (“Information we collect automatically when you use the website”). Finally, the third type is the information we collect when you use our social media services (“Information we receive from other sources”).
INFORMATION YOU PROVIDE TO US
We collect information about you when you co-operate or otherwise provide it directly to us.
Examples of personally identifiable data that you may provide to us may include in some cases are your name, address, billing information, phone number and email address, registration number and likewise data. In providing Personal Information, you consent and agree to us contacting you with information related to the Website and/or information regarding our products and services. If you provide personally identifiable data to us, you may later elect to have that information deleted from our files, or kept from being used for purposes other than for the service requested, by following the opt-out procedures set forth below.
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE WEBSITE
We collect information about you when you use our Website, including browsing our websites and taking certain actions on the Website.
We record information relating to your use of the Website, such as the information you click on, your browser type, IP address, referring URL, and timestamp information. We use this type of information to administer the Website and may also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Website.
INFORMATION WE RECEIVE FROM OTHER SOURCES
We record information gained through your interaction with us through our different social media sites as following: Facebook and Instagram. We may contact you directly on your e-mail or telephone.
HOW WE USE THE INFORMATION WE COLLECT
How we use the information we collect depends in part on which kind of cooperation you enter, how you use and provide them, and any preferences you have communicated to us. Below are some specific purposes for which we use the information we collect about you.
We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support and likewise.
We use your contact information and information about how you use the services and products to send promotional communications that may be of specific interest to you, including by email, websites and applications, as well as on platforms like Facebook, Google and likewise. These communications are aimed at driving engagement and maximizing what you get out of NATULIQUE, including information about new products, newsletters, and events we think may be of interest to you.
HOW WE STORE AND SECURE THE INFORMATION WE COLLECT
We make reasonable efforts to secure your information. Such efforts may include but are not limited to monitoring of our network and data for intrusions. We have implemented certain physical, encrypted, electronic, and managerial procedures to safeguard and secure the information we collect. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to you sending the information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
HOW LONG WE KEEP INFORMATION
How long we keep the information we collect about you depends on the type of information, see above under “What information we collect about you”, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible. In addition, billing and order data are stored in accordance with the Danish Accounting Act, which is due to the end of this accounting year plus five years.
HOW TO ACCESS AND CONTROL YOUR INFORMATION
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations. We will respond to requests about this within a reasonable timeframe. You are entitled at any time to correct and change the data disclosed by you to NATULIQUE.
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. For all requests, you may contact us as provided in the Contact Us section below to request assistance.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations. We will respond to requests about this within a reasonable timeframe.
NATULIQUE uses, processes, and stores Personal Data, including those listed in the “WHAT INFORMATIONS WE COLLECT ABOUT YOU” section, as necessary to perform our contract with you, and based on our legitimate interests in order to provide the Services. We rely on your consent to process Personal Data to send promotional emails and to place cookies on your devices.
What rights do I have, and how can I exercise them?
Individuals have certain rights in respect to their personal information, including the right to access, correct, or delete Personal Data we process through your use of the Site or other sources. You can:
Request a Personal Data report by submitting a support ticket through this link. This report will include the Personal Data we have about you, provided to you in a structured, commonly used, and portable format. We will respond to requests about this within a reasonable timeframe.
Have your Personal Data corrected or deleted. Some Personal Data can be updated by you: You can update your name and email address, as well as language preference, using this link. If you registered using Google, Facebook, or in other third-party platforms, please submit a support ticket. You can remove your Personal Data by requesting your data for deletion by using this link.
Object to us processing your Personal Data. You can ask us to stop using your Personal Data, including when we use your Personal Data to send you marketing emails. We only send marketing communications to users with your prior consent, and you may withdraw your consent at any time by clicking the “unsubscribe” link found within NATULIQUE emails and changing your contact preferences. Please note you will continue to receive transactional messages related to our Services, even if you unsubscribe from marketing emails.
If you have other questions, contact us by submitting a support ticket.
OTHER IMPORTANT PRIVACY INFORMATION
NATULIQUE (Corporate Headquarter)
Balticagade 10, 2., Aarhus Docklands
DK-8000 Aarhus C, DENMARK
Tel +45 8730 0714
Fax +45 8730 0724